Case Studies
Bank (2003-10)
- Following a period of significant reputational challenge and management upheaval, one of Australia's Big 4 banks actively sought to place trusted stakeholder relationships at the centre of its recovery plan.
- David helped develop a new model to measure the relationship between an organisation and its key stakeholders that benchmarked and measured progress against this goal, as the bank sought to actively engage its key stakeholders and rebuild its reputation under a new CEO
- These research measures also helped management to assess their own performance, covering both domestic and overseas operations
- 7 years later, this research continues to be integral to tracking performance and ensuring stakeholder engagement remains central to the bank'sday to day operations
|
 |
Have a look at some of the projects we've worked on:
Managing key stakeholder relationships for an Australian bank
Rebuilding trust in a financial market ratings agency
Managing integration post food company merger
|
